Privacy Policy
We are transparent about your data. This policy outlines our practices concerning the collection, use, and disclosure of your information.
By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. We use Your Personal data to provide and improve the Service.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
Key terms used throughout this privacy policy:
Account
Means a unique account created for You to access our Service or parts of our Service.
Business (CCPA)
Refers to the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information.
Company
Refers to "Raiyah Plus", "We", "Us" or "Our". For GDPR purposes, the Company is the Data Controller.
Country
Refers to Australia.
Consumer (CCPA)
Means a natural person who is a California resident, including individuals in the USA for other than a temporary purpose.
Messaging Privacy & Consent
Compliance regarding user phone numbers and messaging (WhatsApp & SMS).
By explicitly providing your phone number during the signup process (checking the opt-in box), you consent to receive necessary service communications from Raiyah Plus via WhatsApp and SMS.
Acceptable Use of Your Phone Number:
- Account activity verification (2FA)
- Booking confirmations & scheduling
- Direct customer support communication
- Urgent service updates
Strict Data Non-Distribution Policy
We do not share, sell, rent, or trade your personal phone number or SMS consent with third parties or affiliates for marketing or promotional purposes. Your number is strictly used for the transactional and support services you have opted into.
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